Admins

Admins are users who are not tied to specific companies and are responsible for administering Sentri.

View admin

To view admins, you need the admin-access-admins RO permission.

In the admins list, click the view icon to open an admin and see additional details.

Add admin

To create a new admin, you need the admin-access-admins RW permission.

Complete the form and click Add admin. The admin will be created in a Pending state.

After creation, an invitation email is sent. The recipient must verify their account and set a password. Once completed, the admin becomes Active.

Modify admin

To manage admins, you need the admin-access-admins RW permission.

You can edit an admin by clicking the edit icon in the admin list or by selecting Edit while viewing the admin details.

Send password reset email

To send a password reset email, you need the admin-access-admins-resetpassword RW permission.

Open the admin details and click Send password reset email in the user management section.

Disable two factor authentication

To disable two-factor authentication for another admin, you need the admin-access-admins-mfa RW permission.

Open the admin details and click Disable two-factor authentication in the user management section.

Admin status

An admin can have one of the following statuses:

• Active – The admin is active and can log in.
• Pending – The admin has been created but has not yet verified their account or set a password via the invitation email.
• Banned – The admin is blocked due to suspicious or policy-violating behavior and cannot log in.
• Inactive – The admin account is disabled and cannot log in.